Shipping policy
At ZXO, we aim to provide a smooth and reliable delivery experience for all our customers. This Shipping Policy explains our order processing, delivery timelines, and shipping-related information.
Order Processing Time
- Orders are generally processed within 1–3 business days after successful payment confirmation.
- Once your order is dispatched, you will receive the necessary shipping and tracking details (where available).
Delivery Time
- Estimated delivery time within India is generally 3–7 business days after dispatch.
- Delivery timelines may vary depending on your location, courier service availability, weather conditions, holidays, and other factors beyond our control.
Shipping Charges
- Applicable shipping charges, if any, will be displayed during checkout before order confirmation.
- Shipping charges may vary depending on the order value, location, and delivery method.
Order Tracking
Once your order has been shipped, tracking details will be shared with you through available communication channels.
You can use the tracking information to monitor your order status until delivery.
Delayed or Failed Deliveries
ZXO is not responsible for delays caused by:
- Incorrect or incomplete shipping information provided by customers
- Courier service delays
- Weather conditions
- Public holidays
- Unforeseen circumstances beyond our control
If your order is delayed or you face any delivery-related issue, please contact our customer support team for assistance.